Workshop Services
Repairs and alterations by Krugers

Redesigns, restorations, engraving and watch services.

Repairs and Alterations

At Krugers, we’re experts in bringing damaged or worn jewellery back to perfect condition.

We have an on-site workshop, situated at the rear of the shop, and a team of goldsmiths on hand to assist you with any jewellery enquiries you may have.

No repair is too small, too large or too difficult for our talented team. Missing or damaged diamonds and gemstones can be matched and replaced, rings can be sized bigger or smaller, broken chains can be repaired and with all work being carried out on the premises you can be assured of a safe and prompt service.

Redesigns and Restorations

Inherited jewellery, while being sentimental, may not always suit your own style and taste and many of us have broken jewellery languishing in jewellery boxes and drawers.

Redesigning or restoring your much loved and cherished pieces gives them a whole new lease of life and is a very cost effective way of designing your own bespoke jewellery while still retaining the sentimentality of the original item. We guarantee to always use your own personal items and will only add new metal and stones as required, we never mix customer’s jewellery. We also provide sympathetic restorations to your antique pieces, ensuring that your jewellery retains the charm and sentimentality of the original piece. 

Why not let us redesign or restore your precious jewellery in our on-site workshop, take a look at our Customer Stories and Inspiration Gallery to get started?

Engraving: 

Add the personal touch by engraving your precious jewellery or gift with a unique date or message. We offer an on-site engraving service with a choice of hand or machine engraving in a selection of styles and fonts. Give us a call or pop in for advice and prices.

Watch on person's wrist

Watch Services: 

Replacement batteries, watch straps, bracelets and watch links adjusted:  when it comes to watches we offer all of the above on our premises, plus we offer a full watch service and repairs option through a trusted third party. 

Give us a call or pop in for advice and prices.

Jewellery Aftercare: The crucial step in keeping your jewellery looking beautiful

All jewellery needs to be treated with care, especially items with natural gemstones as these can be easily damaged if not looked after correctly.

We suggest you don’t wear jewellery in situations where they are likely to be damaged (e.g. washing up, gardening, playing sports, swimming). 

Perfume, hair and body products should also be applied before wearing your jewellery, never after.

Our advice is always that your jewellery should be the last thing you put on when leaving the house and the first thing you take off on your return, look after your precious jewellery and it will last for many years.

Wear and tear from normal daily usage is to be expected, it is normal for a setting to become slightly loose over time, claws can wear down, chain links can become thinner, but we are here to help and have the expertise to restore your items to their former glory.

We offer a free yearly ‘check and clean’ service for all of our handmade jewellery and we encourage you to take advantage of this service to protect your precious items.

We also sell a range of professional jewellery cleaning products that we can highly recommend, we use these ourselves to keep our jewellery sparkling and will happily give you a demonstration if you call in.

Who will carry out my repairs?

Our workshop is run by our owner Diederik Kruger and his son Gavin.

Diederik has spent some 50 years in the industry and his knowledge and expertise are highly respected throughout the world of jewellery.

His attention to detail is second to none and he will offer his own suggestions while ensuring you always get exactly what you want.

Diederik’s son Gavin has 22 years “at the bench”, having joined Krugers in 2000, and with a diamond grading qualification under his belt is now a time-served Goldsmith with his own unique style.

Diederik and Gavin will ensure that whatever your piece of jewellery is, it will be treated with care, respect and most of all love.

“Made my unique engagement ring as a surprise off my partner. I couldn't have wished for a nicer ring. It's so beautiful. Amazing jewellers and lovely people too! Thank you Krugers.”

 

emma

 

“Always great service. All of us have unique and beautiful rings and just collected a stunning example for my wife for Christmas. Outstandingly good, so creative.”

 

neil and hilary towers

 

“Always received an excellent, personal and friendly service. The quality of jewellery and craftsmanship is second to none. This is and always has been my jewellers of choice.”

 

neil dalby

 

“Made my unique engagement ring as a surprise off my partner. I couldn't have wished for a nicer ring. It's so beautiful. Amazing jewellers and lovely people too! Thank you Krugers.”

 

emma

 

“Always great service. All of us have unique and beautiful rings and just collected a stunning example for my wife for Christmas. Outstandingly good, so creative.”

 

neil and hilary towers

 

“Always received an excellent, personal and friendly service. The quality of jewellery and craftsmanship is second to none. This is and always has been my jewellers of choice.”

 

neil dalby